No matter how far your parcel travels, the items it contains are protected with great care. Our shipping officers ensure that flasks, tubes, porcelain and marble arrive in a faultless state, as polished and refined as when placed on the shelves of the Officine.

The Officine Universelle Buly envisages in-store collection and delivery by courier for the city of Paris as well as delivery in France and internationally with the carrier DHL.

DELIVERY TIMES
Delivery by courier in Paris: 2 working days
Delivery by DHL in France or Europe: 3 to 7 working days
Delivery by DHL Worldwide: 5 to 10 working days

APPLICABLE FEES
Shipping costs include preparation, packaging and postage costs. All preparation costs are fixed, whilst transportation costs vary according to weight and destination of delivery. We recomment all clients to group all articles in one order as combining orders placed separately comes with separate charges.

Our team will edeavour to meet and exceed expectations and deadlines. However, Buly can not be held responsible for delays incumbent on: suspension of service of our carriers as well as customs procedures for shipments abroad.

Nota Bene: please note that our shipping costs do not include the customs fees sometimes required by some countries, which unfortunately we have no control over.

RETURNS
For health reasons, Officine Universelle Buly does not accept returns.

ASSISTANCE
Inquiries? Questions?
We remain at your disposal for all demands.
To reach us, call +33 1 44 54 20 83 from Monday to Friday 10am to 6pm CET (UTC+2 ; except bank holidays) or send us an email to store.europe@buly1803.com
You can also write to us on WhatsApp on +33 6 48 00 69 89