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tote bag

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Shipping & Returns

No matter how far your parcel travels, the items it contains are protected with great care. Our shipping officers ensure that flasks, tubes, porcelain and marble arrive in a faultless state, as polished and refined as when placed on the shelves of the Officine.

The Officine Universelle Buly envisages in-store collection and delivery by courier for the city of Paris as well as delivery in France and internationally with the carrier DHL.

DELIVERY TIMES

Delivery by courier in Paris: 1 working day
Delivery by DHL in France or Europe: 1 to 4 working days
Delivery by DHL Worldwide: 2 to 6 working days

Our team will edeavour to meet and exceed expectations and deadlines. However, Buly can not be held responsible for delays incumbent on: suspension of service of our carriers as well as customs procedures for shipments abroad.

Nota Bene: please note that our shipping costs do not include the customs fees sometimes required by some countries, which unfortunately we have no control over.

RETURNS
For health reasons, Officine Universelle Buly does not accept returns.

ASSISTANCE

Inquiries? Questions?
We remain at your disposal for all demands.
To reach us, call +33 1 44 54 20 83 from Monday to Friday 10am to 6pm CET (UTC+2 ; except bank holidays) or send us an email to contact@buly1803.com
You can also write to us on WhatsApp on +33 6 48 00 69 89

Wise thoughts & Frequently asked questions

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